Process

Why improve your processes?

When talking to clients about improving their processes, I sometimes get a response along the lines of If it aint broke, why fix it? In other words, what Iā€™m doing is working OK ā€“ why should I change my processes? Why spend the time? (more…)...

What are business processes?

You can think about your business in many different ways. For example, you can examine it with a SWOT analysis ā€“ looking at its strengths, weaknesses, opportunities and threats. (more…)...