The Interpreter Booking System will reduce your costs
As you have probably noticed, a lot of money is spent on interpreter appointments booked from external agencies – such as All Grads and On Call.
One reason for this is that you have to book them for at least 90 minutes – even if you only need them for a 30 minute appointment. Their remaining time is often not used.
As an example, if both Jane Physio and Joe Podiatrist require a Turkish Interpreter for a client and do not coordinate their bookings, it is likely that they will each make their own – costing you about $360.
To fix this problem, the Interpreter Booking System allows your staff to see and book the unused time of other people’s interpreters. This means that if Joe Podiatrist books a Turkish interpreter for a 15 minute appointment, Jane Physio can easily add her booking to the interpreter’s unused time. This reduces the number of external bookings that are created from two to just one – a saving of $180.
Better bookings leads to savings
How much? By doing this, it was calculated that Dianella Community Health Service saved an estimated $200 per week – or $10,000 a year.