Frequently Asked Questions
General
Q. How can using Simple Tools save our company money?
A. Imagine you work in an organisation of 200+ employees, who use the internal phone directory an average of three times a day to look up staff phone numbers. Imagine that looking up a phone number using the directory takes just 60 seconds.
Simple multiplication tells us that this unproductive time at adds up to over 600 minutes (10 hours) of wasted time each day. Assuming staff cost $35/hr, the cost of this wasted time each week is $1,750. Each year this adds up to a massive $91,000!
The Simple Tools Phone Directory saves your organisation money because it cuts the time it takes for a person to find an internal phone number to under 5 seconds. By installing the Simple Tools, the time your old phone directory wasted in your organisation is reclaimed and converted into more productive and profitable tasks.
Q. What makes the Simple Tools different from other phone directories and in/out boards?
Simplicity
The Simple Tools have been designed specifically to be as simple as possible to install, to maintain and to use. As such, you don’t require an IT department to install them, or a high degree of computer literacy to use or maintain them.
Functionality
The Simple Tools provide unique functionality, such as displaying staff movements from the in/out board on the phone directory and displaying important information and useful phone numbers.
Built for real people
The Simple Tools were built from the real processes and procedures of a real organisation. Everything that appears in the Simple Tools was developed to provide real solutions to real problems. Not just because the developer thought they might be cool.
Q. What is the difference between the free version and the downloadable version of Simple Tools?
A. The features and functions of both versions are the same. The only differences are that the free version has ads positioned along the border of the browser page and is hosted on the secure, password protected Web Generation server, while the downloadable version has no ads and can be hosted on your company’s internal computers.
Q. From a technical perspective, what are the Simple Tools?
The Simple Tools are a website which you install on a single computer. Staff access the Tools using a web browser (such as Internet Explorer). Everything you need is included in the download and is installed automatically when you install the Tools.
Q. Our company doesn’t have an IT department. Can we still use Simple Tools?
A. Of course. Simple Tools can be installed and maintained without any specialist IT skills or knowledge. Full tutorials are available to help you every step of the way. And if you do get stuck, help is only an email away.
Q. What sort of computer is required to run Simple Tools application?
A. The Simple Tools application can be run on nearly any desktop with Windows 2000, XP or Vista installed on it. In one organisation, the staff had the Simple Tools running on a basic computer they had found in a cupboard.
The exact specifications can be found here.
Q. Are there user fees, time based fees or any other hidden costs involved with the Simple Tools?
A. No. There is a single one off cost – with no user limitations and no renewable license fees.
If you have any further questions which were not answered here, please feel free to email us.